You might want to cancel Netflix for many reasons. Maybe you no longer watch it, or you want to save money. Some users cancel because they prefer other streaming services. Others may not like the content available or the price increases. If you are not using Netflix often, canceling can be a good choice.
The cancellation process is simple. You need to log into your Netflix account and go to the “Membership & Billing” section. There, you will find the “Cancel Membership” button. Follow the steps, and Netflix will confirm your cancellation. If you are billed through a third party, like Apple or your internet provider, you must cancel through them.
Table of Contents
Things to Know Before Cancelling
Before canceling Netflix, you should know a few things. Your account will remain active until the end of your billing cycle. This means you can still watch shows and movies until that date. Netflix does not offer refunds, so you won’t get money back for unused days.
If you cancel, your profiles, watch history, and settings will be saved for ten months. If you restart your subscription within this time, you can continue from where you left off. After ten months, your data will be deleted, and you will need to start fresh.
If you pay for Netflix through a third party like Apple, Google Play, or your cable provider, you must cancel through them. Simply canceling on Netflix’s website will not stop your subscription in such cases.
Check if you have any pending payments before canceling. If you are on a special discount or promotional plan, you may lose the offer if you subscribe again later.
Steps to Cancel Netflix on the Website
Log Into Your Netflix Account
Go to the Netflix website and sign in using your email and password. Make sure you use the account that you want to cancel. Once logged in, click on your profile icon in the top-right corner. From the drop-down menu, select “Account” to access your account settings.
Find the Cancellation Option
Scroll down to the “Membership & Billing” section. Here, you will find important details about your subscription, including your payment method and next billing date. Look for the “Cancel Membership” button. Click on it to begin the cancellation process.
Confirm Your Cancellation
Netflix will ask you to confirm your decision before canceling. It may also show offers or suggestions to pause instead of canceling. Follow the instructions on the screen and proceed with the cancellation. Once completed, you will receive a confirmation message and possibly an email from Netflix.
How to Cancel Netflix on Mobile Apps
Open the Netflix App
Launch the Netflix app on your mobile device. Make sure you are logged into the correct account that you want to cancel. If you have multiple profiles, select the main profile linked to the subscription. Tap on your profile icon in the top-right corner to access account settings. When canceling your account, it’s also helpful to know how to cancel Netflix subscription on mobile for a seamless process.
Go to Account Settings
Netflix does not allow direct cancellation through the mobile app. Instead, tap on “Account”, which will open a web page in your mobile browser. This page will take you to the Netflix website, where you can manage your subscription and make changes to your account.
Cancel Your Membership
On the Netflix account page, scroll down to the “Membership & Billing” section. Here, you will find the “Cancel Membership” button. Tap on it, and Netflix will guide you through the cancellation process. Netflix may show offers or reminders before you confirm. Follow the on-screen instructions to complete the cancellation.
Canceling Netflix Through Third-Party Billing
Check Your Payment Method
If you subscribed to Netflix through a third-party service like Apple, Google Play, or a cable provider, you cannot cancel directly on the Netflix website. First, check your billing details by going to “Account” on the Netflix website. Under the “Membership & Billing” section, you will see which service is charging you.
Canceling Through Apple Subscriptions
If you subscribed via Apple, open the Settings app on your iPhone or iPad. Tap your name at the top, then go to “Subscriptions.” Find Netflix in the list and tap “Cancel Subscription.” Follow the steps to confirm. You will still have access until the end of the billing cycle.
Canceling Through Google Play
For Google Play subscriptions, open the Google Play Store on your Android device. Tap on your profile icon, then select “Payments & Subscriptions” > “Subscriptions.” Find Netflix and tap “Cancel Subscription.” Follow the instructions to complete the process.
Canceling Through Cable or Internet Providers
If your Netflix subscription is included with a cable or internet provider, you must cancel through them. Contact your provider’s customer service or log in to your provider’s account portal. Look for the subscription management section and follow the cancellation steps. Some providers may require you to call their support team to complete the cancellation.
What Happens After You Cancel
Access Until the End of the Billing Cycle
After canceling Netflix, your account will stay active until the end of your current billing period. You won’t be charged again, but you can continue watching movies and shows until your subscription officially ends. The exact date of cancellation depends on your billing cycle, which you can check in your “Account” settings.
No Immediate Refunds
Netflix does not offer refunds for unused days or partial months. Even if you cancel right after a payment, you will still have access for the remaining days of your billing period. If you were on a free trial, cancellation stops automatic billing, but you can still use Netflix until the trial period ends.
Saved Watch History and Preferences
Your profiles, watch history, and preferences will be stored for ten months. If you decide to restart your subscription within this period, everything will be restored as it was before cancellation. After ten months, your data will be permanently deleted.
How to Restart Your Netflix Subscription
- Log Into Your Netflix Account: To restart your Netflix subscription, go to the Netflix website or open the Netflix app. Sign in using your previous account credentials. If your account was canceled recently, you will see a message prompting you to restart your membership.
- Go to Account Settings: Click on your profile icon in the top-right corner and select “Account.” This will take you to your account settings, where you can manage your subscription. If your account is still within the ten-month reactivation period, your watch history and preferences will be saved.
- Choose a Plan and Payment Method: Click on “Restart Membership.” You will be asked to select a subscription plan. Netflix may show different pricing options based on your region. Choose a plan and update your payment details if needed. If your previous payment method is still valid, you can continue using it.
- Confirm and Start Watching: After selecting your plan and payment method, confirm the subscription. Netflix will process your payment, and your account will be reactivated instantly. You can start streaming right away, and all your saved watch history and profiles will be restored if you resubscribe within ten months.
Conclusion
Canceling your Netflix account is a simple process. You can do it through the website, mobile app, or a third-party provider. Your account will stay active until the end of your billing cycle, and you won’t be charged again. If you change your mind, you can restart your subscription anytime.
Netflix saves your watch history and preferences for ten months. If you resubscribe within this period, you can pick up where you left off. After ten months, your data is permanently deleted. Make sure to check your billing details before canceling to avoid any issues.
